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Case Studies

Emergency Relief for Food Insecure Folks

The Challenge: FEMA and the City of New Orleans needed to scale the delivery of more than 1.8 million meals to food insecure folks across the parish starting in five (5) days with no fixed ending time, a very tight budget and a complex flow of customer assignments that changed daily.

Solution: d'Livery, in partnership with Revolution Foods and Chef's Brigade, quickly established seven (7) distribution sites throughout Orleans Parish, re-tasked and trained over 30 drivers to start service on time and on budget. 

Critical Medicine and a Hurricane

The Challenge: Two days after a major hurricane, with d'Livery's own New Orleans headquarters without power and with fuel in short supply, a hospital system needs to get critical prescriptions to its patients who are spread across South Louisiana and the way they had previously managed these deliveries is expected to be down for at least two weeks.

Solution: d'Livery quickly established a remote operations center outside of New Orleans, trucked in overnight reserve fuel for its drivers, recruited driver's from its existing teams and began making deliveries the next day.

Print Shop

(Thoughts on this?).

The Nervous Captain

The Challenge: It's 9 O'Clock on a Saturday and his boat is scheduled to leave at 11:30AM.  The Captain just discovered he needs a critical part for the air conditioning system.  The part's in Houma and the boat is in Port Fourchon.  Timing is tight.
Solution: Getting the part to the boat on time is going to be the easy part. d'Livery has live local support from 7AM to 7PM daily and has already dispatched a Hot Shot driver to pick up the part. The Dispatcher's Challenge is keeping the nervous Captain updated on the status of the part's arrival. Live tracking via d'Livery's Logistic Software gives the Captain the ability to communicate via SMS or Phone directly with the driver and to see exactly where the driver is.

The Hybrid

The Challenge: Client has two 30 lb. packages each 18"x16"x30" that need to be delivered to Port Fourchon by 3:00 PM tomorrow.  One of the packages is originating in Metairie and the other is available for pickup in Houma. The packages cannot be picked up until tomorrow morning. The best national carrier offer is next day early service at $257 out of Metairie and $275 for the package being picked up in Houma for a total of $532.  Two independent Hot Shot will cost more than $330.

The Solution: d'Livery dispatch manager sees the opportunity to combine Express Flex and Hot Shot Services and uses d'Livery's extensive team of drivers to get both packages picked up today and scheduled for delivery tomorrow out of our Gray, Louisiana Transit Station at a cost of $189.

The $20 Sandwich and the $2,500 Refrigerator

The Challenge: 

The Solution:

Catering

Using the Jungleworks Yelo platform, Dlivery set up a multi-restaurant site for customers to order from dozens of local eateries.  Restaurant managers were able to change their menu information on the fly, with orders directly routed to our delivery dashboard.  Presently, the site has been reconfigured to focus on catering orders only. (I don't know about this, do we want to mention Yelo or restaurant stuff here?)

Catering

Using the Jungleworks Yelo platform, Dlivery set up a multi-restaurant site for customers to order from dozens of local eateries.  Restaurant managers were able to change their menu information on the fly, with orders directly routed to our delivery dashboard.  Presently, the site has been reconfigured to focus on catering orders only. (I don't know about this, do we want to mention Yelo or restaurant stuff here?)

Catering

Using the Jungleworks Yelo platform, Dlivery set up a multi-restaurant site for customers to order from dozens of local eateries.  Restaurant managers were able to change their menu information on the fly, with orders directly routed to our delivery dashboard.  Presently, the site has been reconfigured to focus on catering orders only. (I don't know about this, do we want to mention Yelo or restaurant stuff here?)